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Have a question about our products or services? We are here to help.
Common Questions
How do I cancel my Astera subscription?
You can cancel anytime through your platform's subscription settings (App Store, Google Play) or through your account settings on myastera.ai.
How do I request a refund?
Email us at hello@paimonscodex.com within 7 days of your initial purchase for a full refund. After 7 days, refunds are considered on a case-by-case basis.
How do I request deletion of my data?
Email us at hello@paimonscodex.com with the subject line 'Data Deletion Request' and we will process your request promptly.